The Role of Leaders in Supporting Mental Health at Work
7 minute read | Article | Wellbeing Leadership Retention Staff engagement
Once considered a taboo subject, mental health in the workplace is now openly discussed, thanks to numerous high-profile campaigns. As conversations about employee wellbeing become increasingly more common, it is crucial for leaders to be equipped to manage mental health in the workplace.
According to Spill, an increase of 81% of workplaces have prioritised efforts in managing mental health at work. The same study reveals that one in three employees feel that workplace mental health initiatives fall short of expectations, leaving them wanting more support.
A Hays study in Australia & New Zealand uncovered that only 42% of the local workforce rates their mental health as positive, with a 63% decline in good mental health compared to pre-COVID-19 levels. This emphasises the global challenge of improving employee wellbeing and the importance of effective mental health initiatives in the workplace. Prioritising the wellbeing of staff is crucial to ensure a supportive and productive work environment.
Employers have a duty to address employee wellbeing challenges within the workplace. However, leaders need the right skills and tools to identify concerns and support employees with mental health and wellbeing.
The COVID-19 pandemic has exacerbated mental health issues worldwide, leading to a 25% rise in anxiety and depression, as reported by the World Health Organisation.
A study by Mind Share Partners shows that countless organisations struggle with managing mental health in the workplace, even with growing awareness:
This highlights the need for a cultural shift, where employees feel safe and supported in discussing mental health in their place of work. Leaders should consistently review and update organisational processes and policies to create such an environment.
Support initiatives could include mental health first aiders and wellness programs.
These efforts can help:
Additionally, support mechanisms promote a workplace where employees feel empowered to seek and offer support when needed. Implementing wellbeing programs, such as stress management workshops and counselling services, can significantly improve the quality of life and productivity in the region.
The scale of the challenge of mental health in the workplace is likely even larger than some may think, as many people do not seek help from qualified professionals due to ongoing stigma.
Enhancing employee wellbeing is essential, and training individuals, including leaders, as Mental Health First Aiders (MHFA) is a key component. MHFAs play a crucial role in lessening stigma and promoting mental health awareness in the workplace, thereby directly contributing to overall staff wellbeing. Jilly Calder from Atkins, emphasises that effective MHFAs have qualities such as understanding and calmness, which are vital for supporting colleagues and fostering a positive environment centred on staff wellbeing.
While MHFA training is invaluable, it is equally important for all leaders to undergo awareness training to effectively identify and address mental health challenges.
At Wellhub, senior leaders have led by example, with these leaders sharing their mental health journeys to demonstrate understanding and encourage open dialogue among all employees.
Pietro Carmignani, CEO of Wellhub Europe, believes such openness creates a supportive workplace. Employees can therefore feel empowered to discuss their own challenges, both mentally and physically. However, respect for leaders' privacy remains crucial, ensuring openness is voluntary and supportive.
Carmignani further emphasises that internal leadership must drive ongoing support for the wellbeing of staff. Despite external support, responsibility for employee wellbeing is to be taken care of in the working environment.
On-site corporate wellness initiatives have surged in popularity as businesses recognise the benefits of promoting employee wellness. These programs offer a variety of features, including workplace mental health resources, fitness classes, nutritional education, and health coaching. Emphasising workplace mental health, these initiatives provide significant advantages for both employers and employees, fostering a healthier, more productive work environment
It is important to first find out if these programmes suit the needs of the employees.
These programs can offer numerous benefits but it is important to note that some programs might inadvertently imply that workplace mental health challenges are the employees’ fault, which could be problematic. According to Kelly Greenwood, CEO of Mind Share Partners: “Organisations need to consider the company’s culture, policies or processes.”
Fostering workplace wellness is essential for supporting employee wellbeing and creating a healthy work environment. A key aspect of this is cultivating a positive company culture, which hinges on effective leadership and a supportive organisational environment. This approach leads to employees being more productive, engaged, and motivated to contribute to the business’s success. An open company culture is particularly important, as it allows employees to feel comfortable sharing their challenges.
Ultimately, promoting good mental health at work boosts productivity and reduces sickness absence.
All the above points highlight the importance of how leaders could support mental health at work.
